Party City Reviews

Based on 12 customer reviews from our shopper community, Party City's overall rating is 4.83 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.8

12 Reviews

Overall Rating

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Good Value

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Price & Quality

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Shipping & Delivery

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Customer Service

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Return Policy

0.0

All Reviews (12)
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redwolf505
October 13, 2020
"Anthony Vega is my party planning hero"
I was greeted at the door with a big smile from none other than Anthony Vega. He helped my pick out and plan my 10 year old sons birthday theme. He is a really good worker.
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goldengorilla277
July 30, 2020
"Love the next day delivery and curbside pickup!"
They have come a long way with customer service lately. The next day delivery is amazing and if there is an issue with your order, they make it top priority to fix it as quickly as possible. They even gave me extra balloons and decorations for my trouble even though it was no trouble at all because they resolved the issue in no time.
P.S. This is the absolute best place for Halloween supplies and costumes!
Customer for life!
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BrittanyDiaz
July 23, 2020
"Long Live the Balloons"
I bought the 50th Birthday Balloon Bouquet 5pc - Sparkling Celebration the beginning of the week of July 2,2020 To pick up on July 1. I surprised her with this balloon bouquet the morning of July 2nd. These balloons are still standing tall in the birthday girl's house almost 3 weeks later! Amazing! We never thought they would last this long. Great Purchase!
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LoganElliott
May 20, 2020
"Jamie and the manager i think her name…"
Jamie and the manager i think her name is Andrea was so nice and patient. The best Party City!
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lazyelephant825
April 25, 2020
"Had a wonderful experience"
Hi I went to your store in Port Richey Fla. Off of highway 19. Shelby and Cory were Amazing, they made sure I had what I needed to celebrate my friends birthday. Thanks so you two I am so thankful.
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yellowdog522
April 22, 2020
"Great Service"
I bought a lot of stuff from here! Great support and affordable prices!
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MelaniePeterson
March 07, 2020
"Employee review"
I would like to commend an employee of your Clifton store, sheena Simms. Sheena went out of her way to help me arrange a set of balloons for my granddaughter party. The color arrangement was beautiful, we received a lot of compliments! She took the time out of a busy Saturday to help me with the arrangement, and also helped me find other items in this store that I needed. This employee was also helping other customers as well, and was polite and courteous to the other customers as well. Please commend this valued employee.
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Leonard.Scott
March 05, 2020
"Found here exactly what I was looking…"
Found here exactly what I was looking for party!
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TeresaCollins
February 27, 2020
"Custom Balloon - LOVED IT"
Ordered a custom printed balloon and it came out great! Thanks!
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WallacePeterson
February 11, 2020
"Party City has amazing options"
Party City has amazing options, from costumes to tons of different accessories ! It’s good quality but it can be pricey sometimes. Overall it’s a well orientated place to shop! And I would definitely recommend trying this plays out!.
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Sara
January 17, 2020
"Employee review"
I would like to commend an employee of your Clifton store, sheena Simms. Sheena went out of her way to help me arrange a set of balloons for my granddaughter party. The color arrangement was beautiful, we received a lot of compliments! She took the time out of a busy Saturday to help me with the arrangement, and also helped me find other items in this store that I needed. This employee was also helping other customers as well, and was polite and courteous to the other customers as well. Please commend this valued employee.
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yellowzebra980
January 11, 2020
"Party City (brick and mortar store)"
Visit to Party City in WF, Texas. Pleasant experience. Although they did not have in store what I was looking for specifically (hence 4 stars), I bought some really cute stuff for DD's Birthday party. Huge selection of party suppies, staff members were very friendly and helpful, and PC manager opened up an extra cash register after noticing a 3rd person in line.
Questions & Answers
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Hi yes i need to track my order id ship: 20791078 i order since 10/1/2018 my email: mayasaa@adma,ae 00971501254445

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How easy is it to get a hold of customer service at partycity?

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purplekoala260
April 15, 2020

“Once you finally do get through and talk to a customer service rep they are very short with their answer is not cooperative and if they don't like what you are asking. They hang up on you”

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If my order never came can i get a full refund

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Are there other similar companies to partycity that are less expensive or better?

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